Privacy Policy
This policy explains what rider, driver, dispatcher, and fleet information is used to support booking, dispatch, communication, and service quality.
Information collected
- Contact information such as name, phone number, and email.
- Trip information such as pickup, dropoff, requested class, and timing.
- Operational metadata such as booking source, referral attribution, and device/session information.
How information is used
Information is used to coordinate trips, verify accounts, support communication, improve dispatch quality, and maintain platform safety.
Operational records may also be used for service support, fraud prevention, audit history, and legal compliance.
Sharing and retention
Relevant trip details may be shared with assigned fleets, dispatchers, or drivers when needed to complete the ride.
Records are retained only for operational, compliance, support, and accounting needs.